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Eventdecordirect.com Website Review & Ratings + Event Decor Direct Coupons

Event Decor Direct: Products & Services

Event Decor Direct is an online store that offers an amazing selection of chair covers, ceiling decor, fabrics, LED lighting and dance floors, backdrops, table decor, centerpieces, and much more

Event Decor Direct has multiple shopping categories:

Event Decor Direct: Company Background

The Event Decor Direct company and online store was started on April 22nd 2009. The Event Decor Direct company is a licensed industry, and they are also known as either "Institute of Wedding and Event Design" or "Traffic Brick Networks".

Event Decor Direct contact information:

  • 123 N. Congress Ave. Suite 386, Boynton Beach, FL 33426
  • Free Toll Number: 1-800-914-3538 
  • Email: customer.service@eventdecordirect dot com.
Event Decor Direct: Customer Feedback & Reviews

There are few customer reviews for Event Decor Direct online, but the few that can be found are mixed

Positive customer reviews commented on:

  • Excellent customer service
  • Unique products
  • Good quality products

Negative customer reviews commented on:

  • Bad packaging
  • One customer stated that they didn't receive their order..

Some customer reviews were:

"Ruind a wedding by not delivering"

"This is the first time dealing with this company and it will certainly NOT be my last. The customer service was Great."

"I loved everything but the 165 ft of fabric that came stuffed into a super small package unbelievably wrinkled and not up to the high standards I expect and have gotten from everything else."

Event Decor Direct: Business Credibility & Trustworthiness

Event Decor Direct is accredited with the Better Business Bureau and has a BBB rating of "A-". They have been accredited with the Better Business Bureau since May 26th 2011. Over the last three years, there has been one complaint filed against Event Decor Direct with the Better Business Bureau; the complaint has been closed to the Better Business Bureau’s satisfaction.

The complaint filed against Event Decor Direct was:

  • 1 complaint was due to delivery issues 
Event Decor Direct: Website Popularity & Google Ranking

Event Decor Direct website popularity:

  • Event Decor Direct has a worldwide Alexa traffic rating of 242,372 out of 30 million websites.
  • Event Decor Direct has an American Alexa traffic rating of 75,472
  • Event Decor Direct has a Google pagerank of three out of ten.
  • The Event Decor Direct site receives around 3,274 unique visitors daily, which account for 13,096 daily page views. 
  • About 46% of the visitors to the Event Decor Direct site are Canadian.
Event Decor Direct: Social Media Presence

Event Decor Direct social media presence:

  • Event Decor Direct can be followed on Facebook; they have 1305 likes on Facebook and have 82 people talking about them. Event Decor Direct updates their Facebook page every couple of days.
  • Event Decor Direct can be followed on Twitter; they have 848 followers on Twitter and have posted 585 tweets. Event Decor Direct tweets couple of times every month.
  • Event Decor Direct offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Event Decor Direct is on YouTube; they have uploaded 28 videos and have 156 subscribers.
  • Event Decor Direct is on Pinterest.



Event Decor Direct: Website Security & Safety

Event Decor Direct is protected by Trust Guard and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Event Decor Direct site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Event Decor Direct can be viewed here.

Event Decor Direct: Pricing & Packages

Event Decor Direct tends to be slightly more expensive on most of their products. In a price comparison of three products, Event Decor Direct was the same price on one product and slightly more expensive on two products than their leading competitors were.

20" Shaped Cylinder Glass Vase-Single Piece

  • Event Decor Direct: $19.99
  • Leading competitor: $19.99

Blooming Crystal LED Lighted Tree - Crystal

  • Event Decor Direct: $199.99
  • Leading competitor: $179.80

Premium Spandex (Lycra) Banquet & Wedding Chair Cover in Black Color

  • Event Decor Direct: $11.99
  • Leading competitor: $7.29
Event Decor Direct: Shipping Rates & Policies

Event Decor Direct shipping rates and policies:

  • Event Decor Direct ships within the United States, and to numerous international locations
  • Event Decor Direct does not ship to PO boxes, but they do ship to APO/FPO addresses.
  • Event Decor Direct ships most products within 2-3 business days after the order is placed
  • Orders are sent via Parcel Post
  • American shipping costs and options are available at checkout
  • International shipping costs and options are available at checkout
Event Decor Direct: Payment Methods Accepted

Event Decor Direct accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express,
  • Discover Card
  • PayPal
  • E-Check

Event Decor Direct does not accept any other online payment method like Bill Me Later, Google Checkout or Amazon Payments, nor do they accept money orders, wire transfers or checks of any kind. 

Event Decor Direct: Returns, Refunds & Exchange Policy

Event Decor Direct return and refund policy:

  • Event Decor Direct offers a seven day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or Event Decor Direct's error.
  • All returns are subject to a 15% re-stocking fee, except for customized products which incur a 40% re-stocking fee.

How to make a return:

  • Customers must contact Event Decor Direct's customer service via phone number or email to obtain a RMA number.
  • Event Decor Direct's customer service can be contacted at: 1-800-914-3538 or customer.service@eventdecordirect dot com.
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

123 N. Congress Ave. Suite 386

Boynton Beach, FL 33426

Event Decor Direct: Product images & screenshots
Event Decor Direct Coupons
Get 10% Off pro series wedding backdrops @ Event Decor Direct
Get $20 Off $200 or More @ Event Decor Direct
Get $40 off $399 @ Event Decor Direct
Get $25 on Orders over $299 @ Event Decor Direct
Get 5% Off on Orders @ Event Decor Direct
Get $20 Off Orders Over $200 @ Event Decor Direct
Best Available Event Decor Direct Coupon:
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EVENT DECOR DIRECT COUPONS
Get 10% Off pro series wedding backdrops @ Event Decor Direct
Get $20 Off $200 or More @ Event Decor Direct
Get $40 off $399 @ Event Decor Direct
Get $25 on Orders over $299 @ Event Decor Direct
Get 5% Off on Orders @ Event Decor Direct
Get $20 Off Orders Over $200 @ Event Decor Direct
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